About
Results-driven Business Analyst with 2 years of experience in optimizing operational processes, gathering detailed requirements, and leveraging data to inform strategic decisions. Proven ability to translate complex business needs into actionable solutions, driving efficiency gains and supporting successful project delivery. Eager to contribute analytical expertise and collaborative problem-solving to a forward-thinking organization.
Work
Beverly Hills, CA, US
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Summary
Analyzed business processes and gathered requirements for software development projects, enhancing system functionality and user experience.
Highlights
Facilitated stakeholder workshops and interviews, gathering and documenting detailed business requirements for 3 key software development projects, improving project scope clarity by 25%.
Developed comprehensive process maps and 'as-is'/'to-be' analyses for critical workflows, identifying 4 areas for optimization that led to a projected 15% efficiency gain in operational tasks.
Collaborated with cross-functional teams, including developers and QA, to ensure requirements were accurately translated into technical specifications, reducing rework by 10% in the development cycle.
Conducted data analysis using SQL and Excel to identify trends and provide actionable insights, supporting management decisions that led to a 5% reduction in customer support inquiries related to system issues.
Beverly Hills, CA, US
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Summary
Supported senior analysts in data collection and initial requirement documentation for client projects, contributing to foundational project phases.
Highlights
Assisted in the collection and validation of data from various sources for client projects, ensuring data integrity for subsequent analysis and reporting.
Prepared initial drafts of business requirement documents (BRDs) and functional specifications, accelerating the documentation process by 20% for senior analysts.
Participated in client meetings, accurately capturing meeting minutes and action items, which improved follow-up efficiency and communication flow.
Developed basic dashboards and reports using Excel to visualize key performance indicators, providing preliminary insights for project stakeholders.
Languages
English
Spanish
Skills
Business Analysis & Strategy
Requirements Gathering, Process Mapping, Stakeholder Management, SWOT Analysis, Feasibility Studies, Use Cases, User Stories, BRD, FSD.
Data Analysis & Reporting
SQL, Microsoft Excel (Advanced), Data Visualization, Power BI, Tableau, Statistical Analysis, KPI Definition.
Project Management & Methodologies
Agile, Scrum, Waterfall, Jira, Confluence, Microsoft Project, Risk Management.
Software & Tools
Microsoft Office Suite, Visio, Lucidchart, SharePoint, CRM Systems, ERP Systems.
Communication & Collaboration
Technical Writing, Presentation Skills, Cross-functional Team Leadership, Conflict Resolution, Facilitation.
Interests
Technology
Emerging Tech, Software Development, Digital Transformation.
Problem Solving
Strategic Planning, Process Optimization, Analytical Thinking.